A florist arranging a sympathy bouquet of fresh flowers

Flowers are the oldest language of sympathy. But which arrangement, sent when, and with what message? Our floral designer answers the questions families ask most.

Which arrangement should I choose?

Casket sprays are traditionally chosen by the immediate family. Standing wreaths, hearts and crosses suit close friends, colleagues and organizations. Hand-tied bouquets and basket arrangements are always appropriate — for the service or for the family home in the weeks after.

White lilies signify restored innocence; white roses speak of reverence; soft pinks carry grace; and seasonal garden flowers feel personal and warm. There are no strict rules — choose what reminds you of the person.

Send flowers to the service to honor a life; send them to the home, weeks later, to comfort the living.

When and where to send

Order at least a day before the service so arrangements arrive dressed and settled before guests do. Send to the funeral home for the service, or to the family's home — especially two or three weeks later, when other support has quietly faded and a bouquet means the most.

What to write on the card

Keep it short and sincere: “With deepest sympathy,” “Thinking of you all,” or one sentence about the person — “Mr. Alvarez taught me to love books.” Sign your full name so the family knows who to thank.

Our shop delivers sympathy flowers across Brooklyn and Queens with a handwritten card. Order a sympathy tribute here, or call 800.567.1234 for same-day chapel delivery.